Privacy Policy

Effective Date: 03 June 2025
Last Updated: 03 June 2025

 

SophiA Training & Consulting Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  1. Who We Are

    SophiA Training & Consulting Ltd provides AI-focused training, consulting, and digital services to clients in the UK, GCC, APAC, and Europe.

     

    Registered Office: [Insert Company Address]
    Email: privacy@sophia-ai.com

  2. What Personal Data We Collect

    • Identity and Contact Data: name, email address, job title, company name, phone number
    • Usage Data: website behaviour, IP address, browser type, device identifiers
    • Client Interaction Data: course enrolments, surveys, webinar participation, and service feedback
    • Marketing Preferences: your communication preferences and engagement with our materials
  3. How We Collect Your Data

    • Directly from you via forms, emails, or course registration
    • From webinar and event participation
    • Through our website (using cookies and analytics tools)
    • Through referrals or professional networks (with consent)
  4. Why We Collect Your Data (Legal Basis)

    Purpose

    • Provide training, advisory, and support
    • Send updates, course info, or newsletters
    • Improve services and user experience
    • Comply with legal and regulatory duties

     

    Legal Basis

    • Contractual necessity
    • Consent
    • Legitimate interests
    • Legal obligation
  5. How We Share and Store Your Data

    We do not sell your data. We may share it with trusted service providers (e.g., email platforms, CRM systems, analytics tools) under data processing agreements.

     

    Your data may be stored securely within the UK or transferred to trusted partners outside the UK under appropriate safeguards (e.g., Standard Contractual Clauses).

  6. How Long We Keep Your Data

    We retain your data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal and contractual obligations.

  7. Your Rights Under UK GDPR

    You have the right to:

     

    • Access, correct, or delete your personal data
    • Object to or restrict processing
    • Withdraw consent at any time
    • Request a copy of your data (data portability)
    • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

     

    To exercise these rights, email privacy@sophia-ai.com

  8. Cookies and Website Tracking

    Our website uses cookies to enhance your browsing experience. You can manage your preferences via your browser settings. For more information, see our Cookie Policy.

  9. Changes to This Policy

    We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

  10. Contact Us

    If you have any questions about this policy or your data rights, contact:
    Data Protection Officer
    privacy@sophia-ai.com
    SophiA Training & Consulting Ltd